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      Quality strategy

IFE Benelux promotes a quality approach to ensure customer satisfaction.

Our main concern is to fully meet your expectations and provide you with consistent quality of service.

At the end of training, each participant is asked to fill out an evaluation form which is then analysed in detail.

This enables IFE Benelux to take into account the specific needs of clients and to continuously adapt its offering to their expectations.

All participants indicating in their questionnaire that the training provided did not fully meet their expectations will be contacted by our quality department over the following days.

The role of our quality department is to listen to our clients at all times to find solutions to every issue.

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